Good communication, conventional wisdom suggests, is calm, logical, rational. Emotions, we’re told, just get in the way.
But what if this is backwards? What if those emotional overtones are the main messages we’re sending to one another, and all that logical language is just window dressing?
Over billions of years of evolution, animals have become increasingly sophisticated and increasingly sentient. In the process, they evolved emotions, which helped improve their odds of survival in complex situations.
 
These emotions were, at first, purely internal. But at some point, social animals began expressing their emotions, in increasingly dramatic ways. These emotional expressions could accurately reflect internal emotions (smiling to express happiness)—or they could be quite different (smiling to cover up that you’re actually furious, but can’t tell your boss that).
 
Why did...